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Remote Support in 2007:

Solution Requirements

Thousands of companies will begin using remote PC access software in 2007 to decrease call handling times by as much as 75% and increase customer satisfaction. Now is the time to begin evaluating remote support solutions to ensure that your new year's resolution to increase support productivity doesn't get burned out by fighting fires. So, what should be included in your remote PC access requirements?

Join Nathan McNeill, VP of Product Management for Bomgar™, for essential considerations when evaluating remote PC access software. Get a head-start on creating your remote PC access RFP for 2007, and get one step closer to supercharging your support center.

Speaker:
• Nathan McNeill, Bomgar™, Co-Founder and VP of Product Management

Recorded Event: January 17, 2007

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