Secure Support, No Monthly Fees

The Bomgar Box

Make Remote Support S-I-M-P-L-E

Enterprise Remote Support

Remote support has become more challenging than ever. End-users want mobility without losing service or security. Traditional remote control tools cannot meet these demands – but Bomgar can. Bomgar empowers you to support your entire environment, both inside and outside the network, with one secure remote support solution. Consolidating remote support operations with Bomgar can lower costs and simplify security.
Product "The onsite deployment of Bomgar ensures data from Fiserv and its clients remains securely within the confines of the network." More: Remote Support Software	Partners Bomgar's ecosystem of enterprise partners lets you consolidate support operations and track every incident seamlessly from ticket to resolution. More: BMC \| HP	Customers "Bomgar gives us the ability to support Windows, Linux and Mac environments all with the same remote support software tool!" More: Customer Case Studies

Make Remote Support S-I-M-P-L-E

Secure Remote Access

Concerned about security? So are we. That's why we have Symantec test our appliance periodically. With Bomgar, you centralize your audit trail and control your data, instead of routing it through a Software-as-a-Service data center.

On-Site Appliance

1 Audit Trail

Symantec-Tested

"We have centralized control and we can record all the events on the log of the appliance."
IT Security Manager
Humana

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Make Remote Support S-I-M-P-L-E

Integrations

When you deploy Bomgar in your data center, you make integration with internal processes and applications straightforward and secure. Even tie service desk tickets to Bomgar support sessions.

API and SDK	Identity Management	Customizations
BMC Remedy ARS	HP Service Manager

Novell has integrated Bomgar for fast support with chat and remote control.
Novell

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Make Remote Support S-I-M-P-L-E

Manageability

Hundreds, or even thousands of tech support reps? No problem! Bomgar offers the tools and reporting necessary for managing remote support activity on a large, distributed scale. Create support teams, set up custom portals for customers and monitor remote support sessions in real time!

Policies and Teams

Queues and Portals

Report and Monitor

"Our technicians now have more powerful tools that helps leverage the collective expertise available across the entire team."
Senior VP of Operations
Plumchoice

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Make Remote Support S-I-M-P-L-E

Platform Support

Support remote desktops, mobile workers, hand held devices and servers – all on one screen. Bomgar puts support staff virtually in front of troubled systems with all the tools they need for support at their fingertips. Get remote desktop control of attended and unattended systems no matter what firewall they're behind.

Support Windows, Mac, Linux, Blackberry & Windows Mobile	Through Firewalls
	Remote Access

"Bomgar gives us the ability to support Windows, Linux and Mac environments all with the same software tool."
IT Resource Team Leader

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Make Remote Support S-I-M-P-L-E

Lower Costs / Improve Productivity

Remote support is one of the few IT investments with a practically guaranteed ROI. Investing in Bomgar for remote support lets you impact your greatest revenue engine – end-user productivity. And Bomgar's licensing and purchase models are better than SaaS for predicting and lowering costs.

Enhanced Productivity

Efficient Licensing

One-Time Cost

"Bomgar's remote support software is especially attractive to companies that require almost immediate ROI"
John Ragsdale, VP of Research
SSPA

More about Lowering Costs >

Small Business, Big Support
Demands Bomgar for the SMB. Learn More.

Gartner Webcast

Battling Back Against a Down Economy

Old ways of doing support are over. We’re now living in a world where everyone is outside the firewall.

Announcing Bomgar 10.3!

Bomgar's latest remote support software version includes deeper Mac support functionality, clientless chat, secure vendor access and more! Equip your support technicians with the industry’s most robust technology for remote support.

Invest in Secure Remote Support

Bomgar remains the most secure remote support option for enterprises and support groups in regulated industries. The newest Symantec Security Test found Bomgar to be "designed and implemented with security best practices in mind".

Invest in Support in 2009?

As the markets continue to tumble, IT budgets are shrinking. But customers still demand high-quality support. Can you invest in support in today's economy? Hear from PlumChoice and PracticeWorks on why you should invest in remote support.

Remote Access Included!

Jump Technology

Remote access software for servers and unattended desktops is a critical need for most enterprise support teams.

So we include remote access in our core product. Learn more!

Service Desk Integration

BMC and HP, named by Gartner the leading service desk management vendors, are Bomgar partners. Now you can start a remote desktop control session from an open ticket or populate the knowledgebase with videos of closed incidents.
BMC Remedy ARS	HP Service Manager

Try Remote Desktop Control

We understand that choosing the remote desktop control solution that's right for you can be a challenge. So we've made getting a closer look simple. Test drive Bomgar's rep console free for 7 days. Or evaluate the Bomgar Box for a deeper look.
Evaluate Bomgar	Free Trial

Blackberry Remote Support

Bomgar comes packed with features that speed incident resolution at the helpdesk. It includes remote support for Blackberry, custom portals, the Bomgar Button, HP Service Manager integration, and more!

Remote Desktop Access & Control | Remote Support | Remote Access Software

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Remote PC Access | Mac Remote Access | Linux Remote Access | Remote Control Windows Mobile & BlackBerry