We rely on Bomgar every day... I simply can't imagine a better remote support solution.

Nick Hidalgo Redner's Warehouse Markets

Bomgar is the most secure way to support any computer or device.

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Secure Remote Support for Desktops and Devices

Improve Support, Service and Security for Your Users

With Bomgar, support organizations can access and support nearly any remote computer or mobile device. Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.

IT Service Desk

Access, control, and troubleshoot remote desktops, servers, and mobile devices, no matter the operating system or network location.

Customer Support

Chat, co-browse, and provide remote assistance for your customers. Even support iPad, iPhone or Android apps.

Vendor Remote Access

Manage, empower, and audit third-party vendors and IT support services companies with privileged access to your corporate network.

The most secure way to do remote support

Keep system access and sensitive data behind your own firewall and security measures.

  • Route sessions through a secure physical or virtual appliance
  • Integrate authentication with Active Directory and LDAP
  • Define more than 50 permissions for reps
  • Capture a detailed audit log of every session
  • Control all third-party access to your network
How do we make support secure?

Cross-platform remote support from your preferred device

Support all of your systems over the web, even if they are behind firewalls you don't control.

  • Windows, Mac, and various Linux distros
  • Android, iOS, Blackberry and Windows Mobile
  • Routers, switches, and network devices (SSH/Telnet)
  • Point-of-Sale systems and kiosks
Do we support your platform?

Launch remote control from a service desk ticket

Pre-built integrations with the leading service desk, CRM, and systems management solutions make set-up a breeze. Plus, there's an API for creating custom integrations.

  • Closed-loop reporting on service desk activity
  • Launch remote support and chat from a ticket
  • Improve service desk efficiency
How do you track incidents?

Benefits start day one, and value builds over time

Bomgar lets you increase productivity, streamline processes, and eliminate redundant licensing costs immediately. But that's only the beginning. Bomgar also gives you the long-term value of concurrent licensing and ownership.

  • Pay only for the number of licenses in use at one time
  • Increase productivity and streamline support processes
  • Reduce Total Cost of Ownership
What are the benefits of remote support?

The #1 choice for enterprise support organizations

"Remote support technology with a sweet spot at the enterprise level."

Worldwide Clientless Remote Support Software 2013 Vendor Shares: Top 6 Market Share Leaders
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Companies with 1,000 or more employees choose Bomgar more than any other remote support software. Why?

  • Complies with enterprise-level security policies
  • Seamless integration with service desk systems
  • Robust collaboration features
  • Fast ROI with concurrent licensing
How is bomgar designed for the enterprise?