Remote Support Solution TCO:

The Remote Help Desk Support Appliance:

At Bomgar™, we think owning is better than renting.

The basic philosophy behind the Bomgar Box™ is that, when it comes to remote support solutions, owning is better than renting. Ownership gives you complete control over your support processes.

Ownership gives you the flexibility you need to adjust to the changing marketplace. Ownership strengthens your security efforts and makes meeting compliance regulations for help desk support easier. And ownership impacts your bottom line.

Good things happen when you own your own remote support solution. You stop paying monthly fees for remote support, and you enjoy a lower total cost of ownership [TCO]. You free yourself from the need to audit yet another 3rd party for help desk support compliance. You stop worrying about how to integrate one more service into your support infrastructure. When you're an owner, you save money by avoiding month-to-month pricing plans.

"To drive 2-3 hours just to fix a problem that may only take us 5-10 minutes was out of the question. So a lot of times we would put that off until we either had enough problems there or our schedule would allow us to drive to that county and fix the problem."