With increasing demands and decreasing IT budgets, companies require analytical rigor to assess the potential returns from technology investments. But many companies do not have a process or resources that can be devoted to developing comprehensive IT-related business cases. The Bomgar value assessment is designed to fill in that gap.
Bomgar's value assessment methodology includes baselining existing support operations, processes and costs, identifying specific areas that can be optimized to deliver cost savings to your organization.
We conduct discovery workshops with key individuals to gather information related to your support operations strategy, business and IT objectives.
Then we use the data gathered to outline both the hard dollar benefits and the intangible benefits of remote support consolidation.
In November 2013, Forrester Consulting wrote a commissioned study for Bomgar to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying the Bomgar remote support solution.
We invite you to download and review the economic impact study to the right. Then contact us to learn how Bomgar can impact your organization.
The assessment includes a detailed financial analysis, including:
It also includes depreciation, capital cost, and operating cost comparisons, providing a complete view of the financial impact of consolidating remote support.
While remote support brings immediate financial benefits, not all deployment models have the same impact.
We can help you compare the total cost of all your options - including options proposed by our competitors' software-as-a-service options. If a competitor offers a better value, we'll even show you how.
Do you know the risk of not consolidating remote support functionality across your organization? What is the cost of maintaining the status quo? The Bomgar Value Engineering Group will help you define both the benefits of consolidating remote support and the cost of delay.
The Bomgar Value Engineering Group offers a structured and efficient process for assessing the value of remote support.
We help customers define the business value associated with remote support within the context of their unique business and IT strategies.