Bomgar Professional Services

Bomgar offers the only enterprise-class remote IT support platform available today, complete with hardware, software, and professional services. We are committed to elevating your support organization performance and maximizing your return on investment in the entire Bomgar platform. Our Bomgar Professional Services help drive efficiency, productivity and security so you can achieve real results sooner.

When it comes to remote IT support, Bomgar is an industry leader with the solutions and expertise you need to make enterprise remote IT support a differentiator. Bomgar professional services include installation, integration and training.
 

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Bomgar University Training Services

Maximize ROI in Your Bomgar-supported Service Desk

Superior training is part of our commitment to helping you obtain the maximum benefit possible from the entire Bomgar enterprise support platform. Bomgar University training courses will give your team the foundational knowledge needed to install, configure and manage the Bomgar solution for optimum performance.

Bomgar University

Bomgar Installation and Configuration Services

Accelerate Time to Value for Remote Support

Let a Bomgar-certified installation consultant accelerate time to value for your remote support solution with expert, hands-on guidance throughout assessment, security review, installation and configuration of the Bomgar solution.

Installation & Configuration Services

Bomgar Integration Services

Bomgar Help Desk Integrations
Bomgar Integration Partners

Maximize IT Support Efficiency

Choose from a range of pre-defined integration options, including BMC Remedy, BMC Remedyforce and BMC Service Desk Express, Dell KACE, Hornbill, HP Service Manager, Salesforce.com and ServiceNow. Or, Bomgar can provide a custom integration for the service desk system that you use.

Integration Services

Bomgar Value Assessment

Total Cost of Remote Support: Bomgar Licenses vs. SaaS Named Seats Over 7 Years
Total Cost of Remote Support: Bomgar Licenses vs. SaaS Named Seats Over 7 Years

The Bomgar Value Engineering Group offers a structured and efficient process for assessing the value of remote support. We help customers define the business value associated with remote support within the context of their unique business and IT strategies. Bomgar can help reduce the Total Cost of Ownership (TCO) of your remote support solution, while improving your team's productivity and service levels.

Increase ROI with Bomgar

Support Portal Branding

Customized Support Portal
Customized Support Portal

With this service, you can create a unique portal for specic customer or employee groups, giving them the information they need to request support and manage their entire experience, such as customizing the  Bomgar Customer Client.

If you prefer to use your existing support or service portal, then we can help you integrate Bomgar into your portal. With the Bomgar Premium Branding Service, we use the Bomgar Application Programmer Interface (API) to integrate Bomgar with your existing portal.

Customize Your User's Experience

See Why Customers Choose Bomgar

Top 10 Reasons Customers Choose Bomgar

Over the past decade, we've been asking our customers what made them choose Bomgar. We've learned a lot about what problems and challenges they wanted to solve with Bomgar.

See if their reasons are similar to yours.

Top Reasons     Infographic

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