Bomgar offers the only enterprise-class remote IT support platform available today, complete with hardware, software, and professional services. We are committed to elevating your support organization performance and maximizing your return on investment in the entire Bomgar platform. Our Bomgar Professional Services help drive efficiency, productivity and security so you can achieve real results sooner.
When it comes to remote IT support, Bomgar is an industry leader with the solutions and expertise you need to make enterprise remote IT support a differentiator. Bomgar professional services include installation, integration and training.
Maximize ROI in Your Bomgar-supported Service Desk
Superior training is part of our commitment to helping you obtain the maximum benefit possible from the entire Bomgar enterprise support platform. Bomgar University training courses will give your team the foundational knowledge needed to install, configure and manage the Bomgar solution for optimum performance.
Let a Bomgar-certified installation consultant accelerate time to value for your remote support solution with expert, hands-on guidance throughout assessment, security review, installation and configuration of the Bomgar solution.
Choose from a range of pre-defined integration options, including BMC Remedy, BMC Remedyforce and BMC Service Desk Express, Dell KACE, Hornbill, HP Service Manager, Salesforce.com and ServiceNow. Or, Bomgar can provide a custom integration for the service desk system that you use.
The Bomgar Value Engineering Group offers a structured and efficient process for assessing the value of remote support. We help customers define the business value associated with remote support within the context of their unique business and IT strategies. Bomgar can help reduce the Total Cost of Ownership (TCO) of your remote support solution, while improving your team's productivity and service levels.
With this service, you can create a unique portal for specic customer or employee groups, giving them the information they need to request support and manage their entire experience, such as customizing the Bomgar Customer Client.
If you prefer to use your existing support or service portal, then we can help you integrate Bomgar into your portal. With the Bomgar Premium Branding Service, we use the Bomgar Application Programmer Interface (API) to integrate Bomgar with your existing portal.