We realize not every support environment is the same. Bomgar's solutions enable you to provide remote help desk support to end-users or gain remote desktop access to unattended computers. With three tiers of the Bomgar Box™, any company can overcome obstacles to efficient remote support.
Traditional help desk support models distribute both personnel and resources in a way that reduces their effectiveness and limits their
ability to address business IT objectives. As enterprises continue to increase their reliance on IT implementations to achieve profitability,
the need to identify new methods for enhancing IT support has grown proportionally. Fortunately, solutions do exist today that can simplify
incident management tasks while providing the structure necessary to facilitate a broader use of personnel skills and knowledge.
Join the EMA and Bomgar on Thursday, May 1 to learn how to
eliminate physical support limitations and enable IT professionals to access systems and resources "virtually" with advanced remote desktop access functionality.
Leading the charge in the revolutionary support model advancement are service-minded IT businesses. Join Robert Baird, Support Manager of Houghton Mifflin Harcourt, along with EMA analyst Steve Brasen and Nathan McNeill, co-founder and VP Product Strategy of Bomgar, as they explore the fundamentals of this new method that can dramatically improve the efficiency and responsiveness of help desk support organizations to drive business objectives and maximize value in IT investments.
The Bomgar B300™ is the secure solution for enterprise help desk support. Run up to 300 remote sessions at once and guard your enterprise with redundant components.
Bomgar's remote access software gives you maximum control over data security and increases employee productivity across your entire organization – unparalleled help desk support!
Connect to remote desktops easily. Place the Bomgar B100™ on your worktable, turn it on, and say goodbye to monthly fees and port-forwarding forever!
Offer on-demand remote assistance or set up remote desktop access to unattended computers.
At Bomgar™, we've tiered our solutions to fit your market segment size. • Enterprise Solutions: Gain the confidence that your help desk can handle the heaviest workload while handling sensitive data with the utmost security.
• Solutions for Small Business: Stellar customer service may be your competitive edge. Bomgar™ can help you shine, all while cutting the mounting expense of a monthly service provider for Mac, Linux and PC remote control.
• Solutions for the One-man Help Desk: The newest Bomgar Box™, the B100™, empowers an individual IT professional with enterprise-level remote access software. The B100™ costs about what you would pay in a year for a service. Plus, you can own it and even set it up at your small office!
