Mobile Representative Consoles

Bomgar's Mobile Representative Consoles for iOS and Android devices increase efficiency by allowing support technicians to stay productive while mobile, delivering remote support anytime and from any place. The Mobile Rep Consoles give organizations greater flexibility in how they deliver exceptional IT support, providing support reps with a toolkit similar to the standard Bomgar rep console on their preferred mobile device.

The mobile device rep consoles afford your company greater flexibility in how it delivers exceptional IT remote support, providing your support reps with a toolkit similar to the standard Bomgar rep console.

• Multi-Monitor Support — In addition to viewing a remote machine's screen on your mobile device, a support rep can also select alternate remote displays.
• Reboot — Restart the remote machine without losing your support session's connection.
• Special Actions — Quickly perform tasks without having to navigate a remote system's menus.
• Access Keyboard — Pass keystrokes and commands to the remote machine.
• Chat — Chat with end-users and other support reps within the support session.

Being away from a desktop workstation does not mean you lose the ability to multitask. Bomgar's Mobile Rep Consoles allow you to conduct multiple support sessions on your mobile device.

Pin a Jump Client to the remote machine, allowing for unattended access at a later time.

Deploy Bomgar Buttons™ from the Mobile Rep Console onto the remote system for future support requests.