Over the past decade, we've been asking our customers what made them choose Bomgar. Through win/loss calls, surveys, PIVA (Post-Implementation Value Assessment) engagements, on-site visits and face-to-face conversations, we've learned a lot about what problems and challenges they wanted to solve with Bomgar. We now have more than 8,500 customers across a wide variety of industries and countries. But their reasons for choosing us are remarkably similar. Maybe their top ten reasons will resonate with you.
Customers can connect to all their systems with Bomgar – Windows, Mac, Linux, Mobile Devices, Servers, Network Devices and Kiosks.
Customers address the most common remote support security threats with Bomgar's architecture, authentication, access controls and audit capabilities.
Customers can use Bomgar with Autotask, BMC, Dell KACE, Cherwell, Hornbill, HP, Salesforce, ServiceNow or their own internal systems to create a seamless remote support experience.
Bomgar's ownership model, concurrent licensing and all-inclusive approach to remote support software add up to a much lower total cost of ownership compared to SaaS solutions.
Access remote computers, servers and network devices any time, wherever they are. Proactively support any remote desktop or server – even if no one is present on the other end to give you control.
Bomgar empowers support organizations to swarm around issues as soon as they occur, bringing in the right people and skillsets without driving up the cost of support.
Customers eliminate multiple remote tools with Bomgar, thereby improving security, reducing complexity and saving on licensing costs for remote support software.
Customers can receive support from and collaborate with vendors without compromising security or purchasing additional tools.
On-premises deployment lets customers control their security and uptime, eliminate the on-going fees of software-as-a-service, and create deep integrations.
Remote support software touches nearly every system in your organization. Choosing the right product can be daunting. There's no shortage of remote support software on the market today. What criteria do you use to make your choice? We'd love to discuss your needs. Contact us to get the conversation started.