Windows Mobile Support

Remote control of Windows Mobile smartphones with no pre-installed software client.

Remote Control for Windows Mobile Smartphones

Bomgar enables you to gain control of Windows Mobile devices with no pre-installed client. Connect to the end-user no matter where they are located. Remote control of devices running Windows Mobile is very similar to supporting a remote computer. With Bomgar, support reps can:

  • Chat with the customer and view the screen
  • Use the mouse to control the keys and trackball
  • View the device system information [e.g., memory, battery life, software version, etc.]
  • Control remote computers tethered to the Windows Mobile smartphone

System Requirements for Windows Mobile Support

Windows Mobile Support
Windows Mobile Customer, Windows 7 Technician

Customer System

  • Windows Mobile 6.0 - 6.5

Technician System

  • All supported platforms, except smartphones (e.g., Windows, Mac, Linux)
  • Bomgar version 12.2.x - 14.2.x
    (Note: Bomgar 14.3.x< do not support for Windows Mobile.)

Some features are not implemented for the Windows Mobile platform. Download the Windows Mobile Compatibility Guide for more details on Bomgar's support of Windows Mobile devices.

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