Press Releases

Cybercriminals Able to Turn Almost Any PC Anywhere into a Weapon

— At the February RSA conference, FBI Director Robert Mueller summoned the cooperation of corporations and law-enforcement agencies worldwide to join in the battle against cybercrime. Full Story

NetworkStreaming Honored with DEMOgod Award

— After two days filled with 68 original product presentations, the executives of NetworkStreaming are walking away with a new title, "DEMOgod(TM)". Full Story

NetworkStreaming Unveils Next Generation Tech Support Software at DEMO 2006

— Following Chris Shipley's opening remarks at the DEMO 2006 Conference, NetworkStreaming, Inc. will provide remote technical support to a user during a live demonstration of SupportDeskTM 9.0. Full Story

Network Engines to Manufacture the Only Appliance for Remote Support Software

— NetworkStreaming, Inc., a leading provider of appliance-based remote support software, announced today that it has partnered with Network Engines to deliver SupportDeskTM in a best-in-class software appliance. Full Story

New Initiative to Help Small Businesses Provide Remote Technical Support

— NetworkStreaming, Inc., announced today a new pricing structure that makes it easier for small businesses to deploy and manage SupportDeskTM, the company's industry leading appliance-based remote support software. Full Story

Can Remote Support Help Salvage Service and Support Contracts?

— Recently published results of the Service and Support Professionals Association (SSPA) Industry Committee on Maintenance and Support ROI revealed a previously overlooked shift in the influence of product sales vs. services/support/maintenance sales on technology vendors' corporate revenue and profits. Full Story

NetworkStreaming Selected To Present At DEMO 2006

— NetworkStreaming, Inc. announced today it has been invited to participate in the prestigious DEMO Conference taking place February 6-8 in Phoenix, Arizona. Full Story

Dell Turns to PC Remote Control to Boost Decline in Customer Satisfaction

— In the wake of declining customer satisfaction, Dell announced on November 15, 2005, that it is testing TechConnect, its latest Web-based tool that enables support reps to remotely control customers' PCs. Full Story

End-users Prefer PC Remote Control and the Web for Computer Support

— Support requests have increased by 11% since 2003, according to the Service and Support Professionals Association. Full Story

IDC Predictions on Mobile Workers Make Remote Support a Priority

— An IDC analysis published in October, 2005, determined that the mobile workforce will increase from 650 million worldwide in 2004 to more than 850 million over the next five years. Full Story

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Elizabeth Hulsey | Public Relations Specialist Bomgar Corporation