News Coverage

20 Real-World IT Cost-Cutting Mistakes You Need to Avoid

— “Do more with less” has become the IT department’s least appreciated mantra. Demands on IT are exploding, but spending on IT don’t follow suit. All companies have budgets and often the IT department, which is seen as a cost center (not rightfully), is given the charge to cut back. The stress to cut costs in IT can cause managers to make a lot of really foolish mistakes which can be far more costly in terms of lost dollars and lost business opportunities. I reached out to dozens of industry experts and asked, “What are the worst IT cost-cutting mistakes?” Full Story

What Challenges Do CIOs Face When Everyone is Priority #1?

— An interview with Jason Thomas, CIO at Green Clinic Health System, based in Ruston, Louisiana. The Enterprisers Project (TEP): You completed a total refresh of Green Clinic's technology as one of your first undertakings as CIO. What were some of the challenges of that project? THOMAS: Green Clinic is a complex organization. Our medical professionals treat approximately 1,000 patients per day across 25 specialties. It's a regional organization with a lot of complexity and technical and compliance issues that further complicate how IT operates. Full Story

Why It’s Hard To Run A Background Check Through The Cloud

— For many state cops, running a query on a suspicious character from their patrol car laptop or tablet is not an option. That's because of the stringency of FBI regulations for cloud companies that want to provide remote access to criminal records. The contractors themselves have to undergo criminal history checks and submit to special data-sharing arrangements. Full Story

Is Your POS Environment Secure?

— According to the recently released 2014 Verizon Data Breach Investigations Report, 92 percent of the incidents analyzed over the past decade can be attributed to nine basic patterns—one of which is point-of-sale intrusions. There have been a series of high profile breaches making headlines in recent months to underscore the damage that can occur from these attacks. Full Story

BOMGAR AND BOSTON — Tech company to remain headquartered in Ridgeland

— When he first started Bomgar in Ridgeland, Joel Bomgar had a plan for when potential investors came calling on his remote support solutions firm. He heard inquiries from numerous companies since its start 11 years ago, but it was TA Associates that met all the criteria. Last Thursday, Bomgar announced that the Boston-based private equity firm had purchased a majority interest in Bomgar. Financial details of the transaction were not disclosed. Full Story

TA Associates Invests in Bomgar

— Global private equity firm TA Associates is now a majority investor in Bomgar, an enterprise remote support solutions provider. Bomgar Chairman Joel Bomgar said he expects the investment will play an important role in his company's long-term growth. "We're confident that TA's majority investment will prove a significant milestone in the evolution of our company and take Bomgar to the next level," Bomgar said in a prepared statement. "TA offers valuable investment expertise, particularly in the technology sector, which will help Bomgar to grow, both locally and internationally, and expand into new markets." Full Story

Private equity firm buys majority of Bomgar

— JACKSON, Miss. -- One of Mississippi's small crop of technology companies has been sold. Boston-based private equity firm TA Associates has bought a majority share of Ridgeland-based software maker Bomgar, which provides remote technical support for computers. No price was disclosed in the transaction, which was announced Thursday. The company has more than 200 employees worldwide, with a majority based in Ridgeland, and yearly revenue of more than $50 million. The company will keep its headquarters in Mississippi. Full Story

Bomgar has a new majority investor, founder to remain chairman of board

— Ridgeland-based Bomgar has a new majority investor and its founder will remain to chairman of the board, it was announced earlier today. TA Associates, a global private equity firm, completed an investment with the tech company. Details of the investment were not disclosed. Full Story

Boston group buys majority of Bomgar Corp.

— A Boston-based private equity firm has bought a majority stake in Ridgeland's Bomgar Corp., a rare example of a homegrown company that's become a global leader in its field after little over a decade in existence. Terms of the deal between TA Associates and Bomgar, including the amount TA is investing and its percentage of ownership, weren't released. But each company says Bomgar, which provides software-based, remote tech-support solutions to more than 8,000 clients in 65 countries, will remain headquartered in Ridgeland, its home since launching in 2003. It boasts annual revenue of $50 million. Full Story

Cheshire NHS shared service cuts IT support response time by over 60%

— Cheshire and Merseyside Commissioning Support Unit (CSU), an NHS shared service, has reduced its average IT support response times from over 15 minutes to less than five minutes. The CSU, which supports roughly 20,000 NHS staff and 11,000 devices across 218 locations, was formed in March 2013 in a merger between two previous shared service bodies. The organisation is responsible for providing back-office function to the NHS such as IT, finance and HR. Full Story

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| Senior Director of Public Relations Bomgar Corporation