Bomgar Corporation

Mac Remote Support

Going well beyond "the basics" provided by most Mac remote support solutions, Bomgar offers the same comprehensive functionality for Mac as it does for Windows-based PCs.

Bomgar simplifies IT remote support by enabling your technicians to use one, highly secure remote support solution to deliver collaborative, real-time support for all platforms and systems regardless of their location. With Bomgar, support organizations increase productivity, reduce support costs and boost customer satisfaction.

Support To and From Mac Operating Systems

Bomgar offers robust Mac compatibility on both sides of the remote desktop support session.

  • Support technicians running Mac OS X 10.4 - 10.6 Snow Leopard can support nearly any other platform, including Windows, Linux systems and mobile devices.
  • Remote end-users running Mac OS X 10.3 – 10.6 Snow Leopard can be remotely supported via Bomgar, no matter what operating system the support technician is using.

Eliminate the patched-work solutions, limited functionality and awkward connection processes to support a Mac outside the company firewall. With Bomgar, remote Mac support is integrated into all of your other support systems and streamlines your processes while reducing costs.

Unattended Systems and Mobile Devices

Bomgar can also be used to support a wide variety of unattended systems and mobile devices, such as the iPhone and iPad.

See for yourself how Bomgar's real-time, collaborative remote support can benefit your business.