Carestream Dental: Remote Support That Helps Deliver an Exceptional Customer Experience

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Carestream Dental

Carestream Dental, a customer of Bomgar since 2005, develops and supports practice management software and digital radiography equipment for oral health professionals. The company’s solutions manage every point in a patient’s visit, from appointment scheduling and check-in, to medical charting, producing chair side treatment cards, office activity reporting and insurance claims. Serving more than 20,000 practices in the United States and Canada—including dentists, orthodontists and oral surgeons—the company employs approximately 250 support representatives to provide remote technical support and training for its clients.

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