Bomgar Blog

by Elizabeth Hulsey published

Bomgar Builds on Success in EMEA

This morning, the Bomgar team is at the Service Desk & IT Support Show in London where we’ve got some exciting news to share! We are pleased to announce the opening of our new office in High Wycombe, United Kingdom, which will serve as our EMEA Headquarters. As part of our global expansion strategy, this office will function as a regional hub to better support our 1,000+ international customers and help lay a foundation for growth across the EMEA region.

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by LRichardson published

Tech Toons

Brought to you by Bomgar, here is the first in a series of exclusive help desk humor cartoons by Mark Anderson. Happy Monday!

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by Elizabeth Hulsey published

Technology vs. Wild – there is no match for remote support

Racing to into the Arctic with sights set on the magnetic North Pole, Jo Wichcombe will have support on many levels and though several platforms. As a competitor in the Polar Race, Wichcombe will not be alone in her 350 mile trek starting from Resolute Bay in Nunavut and to the magnetic North Pole – leading technology from Bomgar and our customer Pure Technologywill keep her in touch as she braves the extreme polar territory.

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by Robert Minnaugh published

iPad Rep Console Demo at HDI

For those of you who are looking forward to the release of our iPad Rep Console, I thought you may enjoy a sneak peek into more of its features. Last week at HDI, I gave a Launchpad session on the solution, which you can watch in the video below.

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by Liz Shulof published

Leaving Las Vegas: HDI Booth Show Video

The Bomgar team just wrapped up a busy week at HDI 2011! Thanks to all of our customers who stopped by our booth to tell us how much you love Bomgar. We never get tired of hearing that.

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by LRichardson published

Why Startup Founders Can Make Solid CEOs

If you haven’t seen it already, founder and CEO Joel Bomgar’s article on Why Startup Founders Can Make Solid CEOs was featured in Fortune Magazine yesterday. Joel makes some very intelligent and logical arguments on why company originators, like himself, should be left in the driver’s seat, rather than set aside by investors in favor of the “professional” CEO. He argues that there is no one better to lead the company than the visionary who saw the potential in the first place, and their replacement can often be disastrous.

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by Liz Shulof published

Headed to Vegas for HDI 2011?

Next week, the Bomgar team is off to Las Vegas for the HDI 2011 Annual Conference & Expo. In between turns at the slot machines, we’ll be among 1,600 IT service and technical support professionals discussing everything from ITIL to customer service.

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by Justin Brock published

New Documentation Site for Bomgar

The Technical Communications team at Bomgar has been working not only to thoroughly document our product, but also to make that content easier to find and use. And so we are happy to announce the launch and availability of our new documentation website, http://www.bomgar.com/docs/. This section of our site contains all the publically available Bomgar documentatation that was previously only provided in pdf format. Here are some features of the new site.

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by LRichardson published

iPad 2 - Craze or Classic?

Yesterday morning I waited over an hour and a half in line to exchange my iPad 2. What drove me to this craziness? My husband, quite sweetly, waited in line himself last Friday in order to surprise me with the new iPad. However, as you gentlemen know often happens with ladies, it wasn’t quite the one I wanted. Big surprise.

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by LRichardson published

Bomgar Video Winners

We recently hosted our "For the Love of Bomgar" video contest, asking Bomgar users to submit their own short videos letting us know just what it is they love about Bomgar. We then had Bomgar employees vote on their favorites. We got some great entries and here are our winners!

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