Companies who provide outsourced IT services and support face high customer expectations when it comes to service levels. As systems grow more complex and clients become increasingly mobile, providing high-quality support and services is becoming more difficult and costly. To complicate matters, security requirements are rarely uniform across clients and industries. And third-party vendors are commonly found as the source for data breaches, making it imperative that managed service providers (MSPs) keep their customers’ data and systems secure.
Bomgar’s Secure Access solutions enable managed service providers to quickly connect to clients’ infrastructure and systems, effectively troubleshoot issues, and capture an audit trail of every activity, all through a completely secure connection. With Bomgar, MSPs and outsourcers can provide higher quality services and ensure they’re protecting their clients’ and their own systems with the highest levels of security.