You can select your tool from the Annotations dropdown menu, or by right-clicking inside the customer screen area. If you click on the areas outside of the customer screen the dropdown menu does not display.
Annotations appear on the customer screen to draw attention to specific points of interest or highlight areas as needed.
To turn off Annotations, select No Tool from the drop down menu, or click Esc.
All annotations are deleted from the customer's screen when the session terminates.