One Remote Support Solution for Everything

Bomgar Remote Support is the only remote software you need. Support all of your systems over the web, even if they are behind firewalls you don’t control. All supported platforms are included in the core product, so you can consolidate and standardize support, improving incident handling time and support rep productivity.

Assist Any Remote Desktop or Server

Bomgar works across Windows, Mac, and Linux. Chrome OS Support is coming soon. Access and control any remote computer, on or off the network - no VPN.

Windows Support

Mac Support

Linux Support

Chrome OS (Chromebook)

Troubleshoot Android and iOS Devices ... or From Them

Use screen sharing and remote control to offer remote support to customers on iOS or Android devices. Or embed Bomgar in your app.

Android Support

Apple iOS Support

Embedded Remote App Support

Remote Desktop Apps for iOS and Android

Help Out the Real World with Bomgar InSight

Bomgar InSight lets you see the remote video camera on iPhone, iPad, and Android devices. Remote camera sharing lets you perform remote support on anything your customer can see, including hardware and peripherals.

InSight (Remote Camera Sharing)

Offer Remote Desktop Support from Any Browser

Bomgar's Web Rep Console lets you start a remote support session from any web browser on any computer, allowing you to immediately begin diagnosing and fixing issues from any location.

Web Rep Console

Secure Shell Access to Network Devices

Shell Jump enables command line access to switches, routers and other network devices on remote networks. Unlike traditional SSH or Telnet access through PuTTY, Bomgar shell sessions record detailed audit logs and videos for these typically phantom sessions.

Shell Jump for SSH/Telnet Support

Command Shell Support

More Details on Android and iOS Support

Bomgar enables help desks and IT organizations to offer ad hoc remote support to end-users on mobile devices. Bomgar supports Android phones and tablets and iOS devices (iPhone, iPad, iPod touch). We include mobile device support in Bomgar Remote Support. You don't need to pay extra for it.

ANDROID APPLE IPHONE APPLE IPAD
SUPPORT & ACCESS CONSOLES Yes Yes Yes
REMOTE CONTROL Yes 1
SCREEN SHARING Yes Yes 2 Yes 2
REMOTE ACCESS 24/7 Yes
INSIGHT CAMERA SHARING Yes Yes Yes
CHAT SUPPORT Yes Yes Yes
SYSTEM INFO Yes Yes Yes
FILE TRANSFER Yes Yes Yes
SCREEN CAPTURE Yes Yes Yes
APP DEPLOYMENT Yes 3 Yes 3
MOBILE APP SDK[4] Yes Yes Yes
  1. Available for Samsung, HTC, and DELL devices. Select carriers and device manufacturers may obtain access upon request.
  2. For iOS 11+. With iOS 8-10 devices, iOS screen sharing requires device tethering.
  3. iOS App deployment requires Apple iOS Enterprise App Store.
  4. See Embedded Remote App Support to learn more.