Securely store, share, and track the use of privileged credentials by the IT service desk. Request a full evaluation.
Mitigate Cyber Risk With Integrated Credential Security
Service desk technicians are often required to use admin credentials with elevated privileges to resolve support issues. Although compromised privileged account credentials are a common target for hackers, credential management best practices are often secondary to the need to resolve issues quickly, with many service desk teams sharing and storing credentials in plain text. Bomgar Vault for Remote Support mitigates the threats in your service desk related to stolen credentials and passwords.
Vault Capabilities and Features
The Bomgar Vault, available as an add-on for Remote Support, enables your service desk to not only be more secure, but also more productive.
Find and track privileged accounts commonly used in the service desk.
Hide plain text passwords from users, who can't compromise what they don't know.
Automatically or manually rotate passwords after each use.
Directly inject credentials into end servers and systems with just one click.
Audit and Compliance
Track and log activity, including individual use of shared credentials.
Check In & Check Out
Retrieve credentials for use outside a Bomgar session.
Increase Productivity With Credential Injection
Bomgar Vault fits seamlessly with your service desk workflow. Vault is integrated directly with the Remote Support solution so your technicians don’t have to learn to use another tool or even exit Bomgar to retrieve passwords. With just one click of the Key icon, right in the Bomgar Console, users simply select the correct credential from the drop down list to log into the remote system, without ever having to know or see the actual passwords.