Makes It Easy for Customers to Get Remote Assistance
Whether your call center provides full tech support or supports specific applications, Bomgar makes it easy for customers to get remote assistance.
With Bomgar, you can integrate chat support with your website, portal, or mobile app. Bomgar chat support can mimic your phone routing system, connecting inbound support incidents to the right technician or team. Managers can create a library of canned messages and responses.
Tech support with Bomgar is seamless. Move from chat support to view-only screen sharing to application sharing or full remote control with just a few easy clicks.