More than 12,000 companies trust Bomgar to make remote access secure
One Remote Desktop Support Tool Is All You Need
Bomgar Remote Support Software is the only remote tool you need. Most support organizations have multiple remote tools because no single tool works across all their operating systems or across all their networks. Bomgar is different. One company used Bomgar to replace 12 remote desktop software tools! Simplify support, improve security, and increase efficiency with one remote solution.
Remote Desktops & Servers
Bomgar works across Windows, Mac, and Linux. Access and control any remote computer, on or off the network - no VPN.
iPad, iPhone, & Android
Use screen sharing and remote control to offer remote assistance to customers on iOS or Android devices. Or embed Bomgar in your app.
InSight for Anything the Camera Sees
Bomgar InSight lets you share the Android or iOS camera to support anything your customer sees, including hardware and peripherals.
Share sessions between technicians, developers, or even outside vendors so that they can see the issue and troubleshoot together, helping support incidents get resolved faster.
Case Study: Teamwork Retail Provides Support in Android and iOS Apps
Using Bomgar's software development kit (SDK), Teamwork Retail embedded Bomgar Remote Support into their application allowing their support reps to see and control the app screen when supporting customers.
Even though Teamwork Retail’s mobile software is known for its high reliability and consistency, there were nevertheless occasional technical issues. And these issues were particularly hard to discover and troubleshoot until Teamwork’s implementation of Bomgar.
More Deployment Options than Any Other Remote Support Software
When it comes to deployment options, Bomgar can fit your business needs. Our on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. The unique segmentation capabilities of our cloud deployment gives you cloud without compromise.
Integrate Remote Desktop Support With Your Ticketing System or CRM
There's probably already a Bomgar integration build for your service desk, help desk, CRM, or systems management solution. If not, our APIs and professional services make it easy to build one.
Launch chat support from a help desk ticket
Start a remote desktop connection from ITSM
Get closed-loop reporting on support activity
Improve IT service desk efficiency
Connect Securely Every Time
You'll strengthen security just by using Bomgar. Each encrypted connection is outbound, so you can connect without VPN or firewall changes. You can leverage Active Directory and LDAPS to manage authentication, define more than 50 permissions for technicians, and capture a detailed audit log of every session.
Choose the Remote Support Product That's Right for You
Bomgar helps support teams of all sizes improve business performance by enabling secure remote IT support to nearly any device or system, anywhere in the world.
Bomgar Remote Support
Super-fast, scalable, and all-inclusive remote support software that's the #1 choice for enterprise support organizations*
Support Windows, Mac, and Linux, plus iPad, iPhone, and Android
Tiered support for customer call centers or IT service desks
Collaboration between technicians, developers, and vendors
Identity management and authentication
ITSM, CRM and Systems Management integrations
Advanced deployment configurations
Brandable portal, customer clients, EULAs, and more
*Worldwide Clientless Remote Support Software 2014 Vendor Shares, IDC