One secure solution for all your remote support needs.

Support More

More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network using Windows, Mac, iOS, Android and more. Get more done because you’re focused on fixing issues, not fixing the connection.

Provide Superior Service

Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town.

Secure Your Business

Support teams need administrative access to desktops and critical systems to do their job. The security of their remote access tools is crucial in protecting your network from threats and meeting compliance regulations. Bomgar is the most secure remote support solution on the market with two-factor authentication, advanced encryption, granular permissions, comprehensive audit trails, and more.

Trusted by 12,000+ leading companies

Support Users, Desktops, and Devices

Quickly access and fix any desktop, mobile device, or endpoint, anywhere, on any platform

Access Servers and Endpoints

Securely manage access to your critical infrastructure by insiders and vendors

Meet Compliance Mandates

Satisfy audit and compliance requirements, quickly and effectively

New! The Most Secure iOS Screen Sharing for iPhone and iPad!

Bomgar Remote Support now offers the most secure iPad and iPhone screen sharing. Technicians can see the full iOS screen and chat with the end user. 

Expand services, speed troubleshooting, and improve compliance.

Highlighted Features

Remote Control & Screen Sharing

Provide fast remote assistance to any desktop, server, or mobile device, with screen sharing and remote control - anytime, from anywhere

Mobile Support

Support tablets, mobile devices, kiosks, and ATMs running on Android, iOS or Chromebook

Multi-Platform

Support Windows, Mac, and Linux - and no extra cost for iOS (iPad/iPhone) or Android support

Chat Support

Add chat support to your website or support portal to increase support staff productivity and end user satisfaction

Collaboration

Share sessions between technicians, developers, and outside vendors so they can see the issue and troubleshoot together

Remote Camera Sharing

Perform remote support on anything your customer can see, including off-network hardware and peripherals

Embeddables

Embed chat, co-browsing, and screen sharing support in your website, desktops, Windows programs, and mobile apps

Integrations

Integrate with CRM, ITSM, SIEM, and password tools or use Bomgar's open API and to create custom integrations

Credential Injection

Seamlessly inject credentials directly into end servers and systems without exposing plain text passwords

Secure Remote Access

Assign permissions individually or through group policies for privileged users & IT vendors and meet compliance mandates

Learn How Teamwork Retail Uses Bomgar to Support iOS Apps

Teamwork Retail embedded Bomgar Remote Support into their POS applications so  their support reps can see the app screen in real-time when supporting customers.

Even though Teamwork Retail’s mobile software is known for its high reliability and consistency, there are occasional technical issues. These issues were particularly hard to discover and troubleshoot until Teamwork Retail found Bomgar.

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Assist Any Remote Desktop, Server, or Mobile Device

Support all of your systems over the web, even if they are behind firewalls you don’t control. All supported platforms are included in the core product, so you can consolidate and standardize support, improving incident handling time and support rep productivity.

Bomgar works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access and control any remote computer or device, on or off the network - no VPN required.

More Deployment Options

When it comes to deployment options, Bomgar fits your business needs. Our physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. The unique segmentation capabilities of our cloud deployment gives you cloud without compromise.

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Connect Securely Every Time

Service and support technicians often need elevated levels of access, attracting cyber criminals who target privileged users. Bomgar is designed to make it simple for administrators to assign the right access to the right users and enforce "least privilege" for support and service desks. Leverage Active Directory and LDAPS to manage authentication, define more than 50 permissions for technicians, and capture a detailed audit log of every session. 

Make it easy for support teams to access desktops and systems quickly without revealing plain text credentials and passwords, which are commonly phished. And further mitigate the risk of cyber breaches and meet compliance regulations by requiring multifactor authentication with built-in 2FA through Bomgar Verify.

All connections are encrypted and outbound from both the technician and end-user to Bomgar, so you can connect without VPN or firewall changes. Plus, every customer has a unique, dedicated URL and customer client.

The Solution That's Right for You

Bomgar helps support teams of all sizes improve business performance by enabling secure remote IT support to any device or system, anywhere in the world.

Bomgar Remote Support

Super-fast, scalable, and all-inclusive remote support software that's the top choice for enterprise support organizations.

  • Support Windows, Mac, and Linux, plus iPad, iPhone, and Android
  • Tiered support for customer call centers or IT service desks
  • Collaboration between technicians, developers, and vendors
  • Identity management and authentication
  • ITSM, CRM and Systems Management integrations
  • Advanced deployment configurations
  • Brandable portal, customer clients, EULAs, and more

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Bomgar Connect

Simple remote desktop software with unlimited user profiles*, technician devices, endpoint devices, and open sessions.

  • Support Windows, Mac OS X, Linux, & Virtual Machines
  • Support Apple iOS (iPad, iPhone) and Android Devices
  • Meetings and presentations for up to 25 attendees
  • Basic customization (unique URL, logo)

*Unlimited user profiles available with concurrent licensing

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