Services and Support

Customers love our support team, and they leverage our professional services to learn, measure and optimize for ROI.

Customers Love Our Professional Services and Support

Bomgar is more than a tool. It’s a new paradigm. Customers who switch to Bomgar want to abandon a break/fix model of support because they’re ready to approach support strategically.

We’re here to assist along the way. Our professional services team  understands your goals and metrics because we’ve lived them, with years of experience in service and support. And we can show you how to meet your goals with Bomgar.

We can help you install, configure, integrate and customize Bomgar.

Through Bomgar University, we can train your people and fast-track your return on investment.

We’ll even walk you through a Post-Implementation Value Assessment (PIVA) to ensure you’re getting the maximum value out of Bomgar.

Bomgar Support Team
Members of Bomgar's support team celebrate 10 yr anniversary

Plus, whenever you need help, our world class support team is there to address your issue and get you on your way. How world class are they? Well, they regularly receive 94.9-97.5% positive feedback from customers. (Plus, they have an awesome remote support tool at their disposal!)