Bomgar InSight Adds Live Mobile Video for Secure Remote Support of any Product

— Bomgar, a leader in secure access solutions, today released Bomgar InSight, which adds live mobile camera access with annotations to its enterprise-leading Remote Support solution. Bomgar InSight allows support professionals to access the camera in any customer’s mobile device to view and troubleshoot physical products and technology, expanding support reach and speeding time to resolution. Built into Bomgar’s existing iOS and Android Customer Client Apps, Bomgar InSight is ideal for organizations that need to provide secure support to critical technology, such as IT hardware, medical devices, manufacturing equipment, and military applications. Full Story

Bomgar Enhances Remote Support for Linux Endpoints

— Bomgar, a leader in secure remote support and access management solutions, today released Bomgar Remote Support 15.2, the latest version of its enterprise-leading remote support software. Bomgar Remote Support enables IT service desks and customer support centers to access and fix nearly any remote device, running any platform, located anywhere in the world. Using Bomgar, technicians can easily chat with an end-user, view and control remote systems and devices, and collaborate with other technicians or third parties to resolve issues, all with the highest levels of security. Full Story

Northumbrian Water Group Provides Secure, Efficient Remote Support with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced Northumbrian Water Group is using Bomgar Remote Support to deliver efficient and secure support to its users. Northumbrian provides water and sewerage services to 2.7 million people in the north east of England. The utility serves the major population centres of Tyneside, Wearside and Teesside as well as large rural areas in Northumberland and County Durham. Additionally, the company supplies water services to approximately 1.8 million people in the Essex and Suffolk areas of south east England. Full Story

Bomgar Improves Cloud Access Security for Privileged Users

— Bomgar, a leader in secure access solutions, today released the latest version of its Privileged Access Management solution. Bomgar Privileged Access Management enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors. Bomgar’s unique approach allows companies to quickly enable controlled system access and defend against cyberattacks without requiring complex process changes. With Bomgar, privileged users can access secure systems without a VPN, significantly reducing the risk of attackers gaining a foothold within a secure network via a compromised VPN. Full Story

Indiana University Provides Secure Remote and Chat Support with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced Indiana University (IU) is using Bomgar Remote Support to provide secure technology and chat support across eight campuses. With a total student population of more than 114,000, IU is a major public research institution, grounded in the liberal arts and sciences and a world leader in professional, medical and technological education. Full Story

Bomgar Expands Secure Cloud Platform for Global Remote Support Customers

— Bomgar, the leader in secure access solutions, today announced the expansion of the Bomgar Secure Cloud platform for its global customer base. Through a partnership with VMware, Bomgar is now offering its leading remote support solution from data centres in Germany to better meet the security and compliance requirements of customers in Europe and around the world. The Bomgar Secure Cloud platform allows support organizations to benefit from the full capabilities and security benefits of the Bomgar Remote Support solution within a flexible cloud deployment model. Full Story

Bomgar Named to the 2015 Inc. 500|5000 List of Fastest-Growing Companies

— Bomgar, the leader in secure access solutions, announced today that it’s been named to the 2015 Inc. 500|5000, an exclusive ranking of America’s fastest-growing private companies. Bomgar ranked No. 3555 based on a three-year growth rate of 89 percent, marking the seventh consecutive year that Bomgar has been included on the list. Full Story

University of Miami Secures and Streamlines Remote Support with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced that the University of Miami (UM) is using its remote support solution to meet the University’s diverse set of needs. Founded in 1925, UM is a private research university comprised of 11 schools with more than 16,000 students from around the world, and offers 180 academic programs and majors. Full Story

Cook Incorporated Secures Vendor Access with Bomgar

— Bomgar, a leader in secure remote support and access management solutions, today announced Cook Incorporated is using Bomgar to secure and monitor vendor access to its internal systems. A manufacturer of medical devices, Cook makes 16,000 products that serve 13 hospital lines in 135 counties. Headquartered in Bloomington, Indiana, Cook Medical’s world headquarters is home to more than 2,400 employees. Full Story

Bomgar Expands Remote Screen Sharing for Android 5.0 Devices

— Bomgar, a leader in secure remote support and access management solutions, has expanded its support capabilities for Android to include screen sharing of all Android 5.0+ devices. The Bomgar Remote Support solution already enables full remote control of Samsung Android devices, and basic support functions for all Android phones and tablets, including co-browsing, transferring files, interacting with system info, and viewing the camera roll. Now support organizations can also connect to and see the screen of any Android 5.0+ device, making it easier to troubleshoot issues or train employees or customers. Full Story

Elizabeth Hulsey | Public Relations Specialist Bomgar Corporation

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