Configure Splunk for Integration with Bomgar Remote Support

To install the integration, follow the steps below to import an item into Splunk.

The Splunk home screen showing an arrow pointing to the Apps selection.

  1. Log into Splunk as a user with administrative rights.
  2. From the main home page, /app/launcher/home, click on the gear icon in the upper-left corner and go to Manage Apps.

  3.  

    The Splunk Apps screen shows an arrow pointing to the Install app on file button.

  4. On the Apps page, click Install app from file.

  5.  

    The Splunk Upload an app prompt shows the Bomgar TA file being uploaded.

  6. Browse to the location of the Splunk_TA_BomgarPAM.spl file and install the Splunk Technology Add-on.

 

Other Considerations

For manual installation not completed through the web user interface, you must determine your deployment method, standalone or distributed. If distributed, your Bomgar technical account manager must go to the Splunk Indexer or Forwarder.