Jump Items: Import Shortcuts to Jump Items

Jump > Jump Items

Jump Shortcuts Mass Import Wizard

Create Jump Shortcuts to start standard support sessions, to start Remote Desktop Protocol sessions or VNC sessions, to Shell Jump to SSH-enabled or Telnet-enabled network devices, or to start Intel® vPro sessions.

When creating a large number of Jump shortcuts, it may be easier to import them via a spreadsheet than to add them one by one in the representative console.

Download Template

From the dropdown in the Jump Shortcuts Mass Import Wizard section, select the type of Jump Item you wish to add, and then click Download Template. Using the text in the CSV template as column headers, add the information for each Jump shortcut you wish to import. Optional fields can be filled in or left blank.

Import Jump Shortcuts

Once you have completed filling out the template, use Import Jump Shortcuts to upload the CSV file containing the Jump Item information. The maximum file sized allowed to be uploaded at one time is 5 MB. Only one type of Jump Item can be included in each CSV file.

Local Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Customer Present Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item when a customer is present.

Customer not Present session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item when a customer is not present.

Remote Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Customer Present Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item when a customer is present.

Customer not Present session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item when a customer is not present.

Local VNC Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Port (optional)

A valid port number from 100 to 65535. Defaults to 5900.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Remote VNC Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Port (optional)

A valid port number from 100 to 65535. Defaults to 5900.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Remote RDP Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Domain (optional)

The domain the endpoint is on.

Display Size (optional)

The resolution at which to view the remote system. Can be primary (default - the size of your primary monitor), all (the size of all of your monitors combined), or XxY (where X and Y are a supported width and height combination - e.g., 640x480).

Quality (optional)

The quality at which to view the remote system. Can be low (2-bit gray scale for the lowest bandwidth consumption), best_perf (default - 8-bit color for fast performance), perf_and_qual (16-bit for medium quality image and performance), best_qual (32-bit for the highest image resolution), or video_opt (VP9 codec for more fluid video). This cannot be changed during the remote desktop protocol (RDP) session.

Console Session (optional)

1: Starts a console session.
0: Starts a new session (default).

Ignore Untrusted Certificate (optional)

1: Ignores certificate warnings.
0: Shows a warning if the server's certificate cannot be verified.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Local RDP Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Username (optional)

The username to sign in as.

Domain (optional)

The domain the endpoint is on.

Display Size (optional)

The resolution at which to view the remote system. Can be primary (default - the size of your primary monitor), all (the size of all of your monitors combined), or XxY (where X and Y are a supported width and height combination - e.g., 640x480).

Quality (optional)

The quality at which to view the remote system. Can be low (2-bit gray scale for the lowest bandwidth consumption), best_perf (default - 8-bit color for fast performance), perf_and_qual (16-bit for medium quality image and performance), best_qual (32-bit for the highest image resolution), or video_opt (VP9 codec for more fluid video). This cannot be changed during the remote desktop protocol (RDP) session.

Console Session (optional)

1: Starts a console session.
0: Starts a new session (default).

Ignore Untrusted Certificate (optional)

1: Ignores certificate warnings.
0: Shows a warning if the server's certificate cannot be verified.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Shell Jump Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Username (optional)

The username to sign in as.

Protocol

Can be either ssh or telnet.

Port (optional)

A valid port number from 1 to 65535. Defaults to 22 if the protocol is ssh or 23 if the protocol is telnet.

Terminal Type (optional)

Can be either xterm (default) or VT100.

Keep-Alive (optional)

The number of seconds between each packet sent to keep an idle session from ending. Can be any number from 0 to 300. 0 disables keep-alive (default).

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Session Policy (optional)

The code name of a session policy. You can specify a session policy to manage the permissions available on this Jump Item.

Intel vPro Shortcut

Field Description
Hostname

The hostname of the endpoint to be accessed by this Jump Item. This string has a maximum of 128 characters.

Jumpoint

The code name of the Jumpoint through which the endpoint is accessed.

Name

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Jump Group

The code name of the Jump Group with which this Jump Item should be associated.

Note: When using the import method, a Jump Item cannot be associated with a personal list of Jump Items.

Tag (optional)

You can organize your Jump Items into categories by adding a tag. This string has a maximum of 1024 characters.

Comments (optional)

You can add comments to your Jump Items. This string has a maximum of 1024 characters.

Jump Policy (optional)

The code name of a Jump Policy. You can specify a Jump Policy to manage access to this Jump Item.

Public Portal (optional)

The public portal through which this Jump Item should connect.

Jump Item Settings

Simultaneous Jumps for Jump Client, Local Jump, Remote Jump, Local VNC, Remote VNC, Intel® vPro

Set Simultaneous Jumps to Join Existing Session to provide a way for multiple users to gain access to the same Jump Item without an invitation to join an active session by another user. The first user to access the Jump Item maintains ownership of the session. Users in a shared Jump session see each other and can chat.

Set this option to Disallow Jump to ensure only one user can Jump to a Jump Item at a time. Only an invitation by the user who originated the session can allow for a second user to access the session.

This setting applies to the following Jump Item types: Jump Client, Local Jump, Remote Jump, Local VNC, Remote VNC, Shell Jump, and Intel® vPro.

Simultaneous Jumps for Local RDP, Remote RDP

Set Simultaneous Jumps to Start New Session to provide a way for multiple users to gain access to the same Jump Item without an invitation to join an active session by another user. For RDP, multiple users may gain access to a Jump Item, but each starts an independent session.

Set this option to Disallow Jump to ensure only one user at a time can Jump to a Jump Item. Only an invitation by the user who originated the session can allow for a second user to access the session.

This setting applies to Local and Remote RDP Jump Item types only.