Log in Using SAML Single Sign-On

Users can utilize SAML single sign-on to gain access to the access console or /login interface. Alternatively, a login can be initiated from the identity provider's side.

Log into the Access Console Using SAML Credentials

Access Console Login with SAML

To log into the Bomgar access console, select SAML Credentials from the dropdown menu.

 

SAML IDP login

If you have not yet logged into your identity provider, you will be redirected using the default browser.

 

 

Once authenticated, a Bomgar access console script is downloaded to gain access to the access console.

 

 

Note: The BRCS file that is downloaded is configured by default to open the access console. Most browsers can be configured to do this automatically, which will keep the user from having to execute the script with each login.

Note: Users can access the mobile access console using SAML for mobile. To learn more, please see Log into the Access Console and Log into the Access Console for Android.

 

Log into the /login Interface using SAML Credentials

/login SAML Authentication

From the /login interface, select Use SAML Authentication.

 

SAML IDP login

If you have not yet logged in to your identity provider, you will be redirected to their site to enter your credentials.

 

When you click Sign In you are taken to the /login interface.

Note: If you are already logged into your identity provider, then when you click Use SAML Authentication to log in, you are taken directly to the /login interface.

 

Log into Bomgar from the Identity Provider Side

Login in from Identity Provider

Depending on your identity provider, you can opt to log into your Bomgar access console or /login interface from the provider's website. In this example, the provider has icons for the Bomgar applications. Simply log into your provider and click on the application you want to use .