Log into the Connect Administrative Interface

Login

Log into the user administrative interface by going to your site's URL (e.g., example.bomgarconnect.com) followed by /login. The user administrative interface enables administrators to create user accounts and configure software settings.

Default Username: admin

Default Password: password

If two-factor authentication is enabled for your account, enter the code from the authenticator app.

For more information on 2FA, please see How to Use Two Factor Authentication with Bomgar Connect .

Note: Users who were authenticating using email codes will be automatically upgraded to two-factor authentication (2FA), although they may continue to use email codes until they register an app. Once they begin to use 2FA, the email code option is permanently disabled.

Forgot your password?

To reset your password, click the link, enter and confirm your email address, and then click Send. If there is more than one user sharing the same email address, you are required to confirm your username. You will receive an email with a link that takes you back to the login page. On the login screen, enter and confirm your new password, and then click Change Password.