Use Jump Clients to Access Computers from the Android Connect Representative Console

To access an individual computer without end-user assistance, install a Jump Client on that system either from within a session or from the Jump Clients page of the administrative interface.

Jump Client List

To locate a Jump Client, select a location. On an iPad, tap the Refresh button. To locate a Jump Client, tap Jump Items from the menu. Select a Jump Group and touch the Refresh icon. You can use the Search feature to narrow your results. Once you have found the computer you wish to access, select the entry to view details.

Touch the Jump button to begin a session.