iOS Screen Sharing Now Available with Bomgar and iOS 11
by Justin Brock|
Bomgar Remote Support now offers the most secure iOS screen sharing capabilities for iPads and iPhones running iOS 11. Support technicians can view the screen of any iPhone or iPad from their desktop or mobile device. In addition, iOS screen sharing is available over WiFi or cellular network connections, so customers can receive screen sharing support no matter where they’re located.
What makes Bomgar the most secure screen sharing app for iPad and iPhone?
The Bomgar app includes customizable text agreements and support tool prompting that requires an end-user to consent to screen sharing before the session starts. During the support session, the iOS devices shows visual cues to indicate screen sharing is occurring.
Bomgar also captures a full audit trail—including a video recording—of every iOS screen sharing session to store and track exactly what the technician viewed and any actions taken by the end-user during the session. These capabilities enable organizations to better protect their user’s privacy and meet compliance regulations, such as GDPR, PCI, and HIPAA.