Department of Health and Human Services Offers Model for Multifactor

A recent report from the Department of Health and Human Services (HHS) offers a model for applying multifactor authentication for privileged users. The Department of HHS, also known as the Health Department, administers 115 programs across its 11 operating divisions and has an authorized budget of roughly $1.110 trillion for 2016. Continue Reading

Mitigate IaaS (Infrastructure as a Service) Security Risks with Bomgar’s Secure Access Solutions

With the proliferation of infrastructure components that have moved to web based interfaces for configuration, IT systems admins are faced with an increasingly complex security management situation. Controlling and managing the access to web based resources can be a real challenge. Continue Reading

IT Security Challenges and Solutions Unique to SMBs

Ponemon Institute's 2016 Cost of Cybercrime report proves that in the current cybersecurity landscape, the average company could expect a $4 million dollar loss per breach incident, with United States companies experiencing an additional $3 million dollar loss. Despite this impending threat, SMBs face unique challenges that will need to be addressed in order to avoid becoming a likely victim of a security breach. Continue Reading

Give Service Desks Access, Not Credentials

Every support team around the world, large or small, has the tricky job of providing nothing but best-in-class IT support for each and every end user. As a former support engineer I can sympathise with the demands of the high pressure service desk environment more than most. Continue Reading

Bomgar Named to the 2016 Inc. 500|5000 List of Fastest-Growing Companies

Congrats again to Bomgar! We recently announced our inclusion in the 2016 Inc. 500|5000, an exclusive ranking of America’s fastest-growing private companies. Bomgar ranked No. 4169 based on a three-year growth rate of 66 percent, marking the eighth consecutive year that Bomgar has been included on the list. Receiving the Inc. 5000 award for eight years straight is not only a testament to our team’s continued ability to deliver innovative secure access solutions, but also a reflection of the growing access and identity markets. Continue Reading

5 Tips for Protecting Against SMB Security Threats

A recent study found that two-thirds of 300 IT security pros expect a breach to hit their company within the next 12 months. The same study found IT security pros couldn’t agree about whether security is enabling or compromising productivity. It shows the ongoing struggle that businesses face, in terms of their preparedness to detect and respond to an attack, the status of their technology upgrades and the balance they must achieve between security and productivity. Continue Reading

Meet ICS-CERT Recommendations with Bomgar

Each year as a part of the Industrial Control Systems Cyber Emergency Response Team (ICS-CERT) risk management efforts, security assessments are conducted to produce an annual report that shares cybersecurity findings, identifies weaknesses, and outlines risk mitigation actions that ICS organizations should consider when addressing cybersecurity in their organizations. Continue Reading

Overcoming IT Security Challenges In Small and Mid-sized Businesses

Small and mid-sized businesses (SMBs) face a unique set of obstacles concerning their IT security. These obstacles can shake the confidence of their IT team, and as a result, they stand to be a likely victim of a security breach. Ponemon Institute's 2016 Cost of Cybercrime report proves that in the current cybersecurity landscape, the average company could expect a $4 million dollar loss per breach incident, with United States companies experiencing an additional $3 million dollar loss. Continue Reading

The 2016 Bomgar Olympics: Final Medal Count

As the 2016 Summer Olympics come to an end, we’re excited to share the final winners of our Bomgar Olympics. Last week our Bomgar Insider Advocates were tried, tested, and proven to be true Bomgar enthusiasts. From Training, Long Jumps, Pole Vaulting, Synchronized Swimming, and the final Sprint for Gold, we were amazed at how creative and athletic our advocates became when a Gold Medal was at stake! Continue Reading

Screen Sharing Worth 1000 Chats – Meet Your Customers and Users Where They Are

Imagine that you are at your desk and you can’t figure out why Skype for Business is picking up audio from your laptop instead of from your headphones. You submit a ticket and promptly a chat is launched from IT Support and they walk you through the steps to fix the problem. Continue Reading