Bomgar Product Changelog

Requirements

• Base version 3.4.0 is certified for the newest version of the B200 appliance.

Issues Resolved

• All Issues Resolved on Base version 3.3.3 are included in 3.4.0.
• Resolved an issue causing advanced support tunnels to disconnect on RPM-based…
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Bomgar 12.3.4 is a full maintenance release. Be sure to check out the release notes for 12.3.1 and 12.3.2 to see what else is in this release series!  If you are currently on an older version of Bomgar, contact Support today to discuss…
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Feature Highlights

• Screen Sharing – Share your device screen with a representative in real time to allow them to better understand the problem you’re experiencing.
• Remote Control – Allow the representative, if you give the appropriate permission, to navigate the screen, access applications, and type and…
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Requirements

• This version of Bomgar has been certified for physical Bomgar appliances (B100, B200, B300 & B400) and the virtual appliance.
• Physical Appliances require Base software 3.3.2 or later before installing Bomgar 12.3.2.
• Virtual Appliance requires Base software 3.3.3 or later before installing Bomgar…
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New Features & Enhancements

• iPhone 5 and iOS 6 now supported
• The iOS Customer Client 2.2.0 requires iOS 5.0+

Issues Resolved:

• Resolved an issue with the iOS Customer Client not connecting on the port specified in the…
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New Features & Enhancements

• Android Rep Console now supports Equilibrium
• Intelligent Collaboration is now supported in the Android Rep Console
• Android Rep Console now has the ability to kick any member from a session

Issues Resolved:

Requirements

• This version of Bomgar has been certified for physical Bomgar appliances (B100, B200, B300 & B400).
• Physical Appliances require Base software 3.3.2 or later before installing Bomgar 12.3.1.

New Features

• Intelligent Collaboration *…
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New Features & Enhancements

• iOS Rep Console now supports Equilibrium.
• Intelligent Collaboration is now supported in the iOS Rep Console.
• iPhone 5 and iOS 6 now supported.
• iOS Rep Console now has the ability to kick any member from a session.
…
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Requirements

• This version of Bomgar has been certified for physical Bomgar appliances (B100, B200, B300 & B400)
• Physical appliances require base software version 3.3.2 or later before installing Bomgar 12.2.4

New Features & Enhancements

• Language support has been…
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This Statement of Compatibility is intended to help users understand the official stance of the usage and compatibility of all Bomgar software on the Microsoft Windows® 8 operating system. The next generation of Microsoft’s operating system is currently in “Preview”, which means it is readily available for you to…
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