Bomgar Remote Support
User Guides and Tutorials
Bomgar Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device.
Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.
Get up and running with admin, rep, and customer client guides
Equip your teams, secure your software, and set up integrations
View feature overviews and video tutorials
Updates and Features
View feature charts and learn how to upgrade your software
Find answers to frequently asked questions
Read technical documentation in other languages
View archived documentation for Bomgar Remote Support
What Bomgar Remote Support is and why you might need it
Bomgar Remote Support 18.2 includes Bomgar Vault Add-On, Click-to-Chat Enhancements, Customizable Issue Submission Fields, Faster Jump Client Reconnect, Idle Timeout Warning for /login, Direct Web Rep Console Login, Rep Console User Interface Visual Enhancements, and more. Learn more about what's new in Bomgar Remote Support 18.2.