Bomgar Remote Support

User Guides and Tutorials

Bomgar Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device.

Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.

  • Getting Started with Remote Support
    Getting Started

    Get up and running with admin, rep, and customer client guides

  • Remote Support How-To Guides

    Equip your teams, secure your software, and set up integrations

  • Remote Support Videos

    View feature overviews and video tutorials

  • Remote Support Updates and Feature Lists
    Updates and Features

    View feature charts and learn how to upgrade your software

  • Remote Support Frequently Asked Questions

    Find answers to frequently asked questions

  • Translated Remote Support Documents

    Read technical documentation in other languages

  • Remote Support Archives

    View archived documentation for Bomgar Remote Support

  • About Remote Support

    What Bomgar Remote Support is and why you might need it

Bomgar Remote Support logo


Bomgar Remote Support 17.1 includes Automated Text Translation, Custom Watermark, High Availability ECM, Idle Representative Timeout Notice Enhancements, Automatic Maintenance Options for Jump Clients, Low Profile Settings for Jump Clients, Silent Install Process Improvements for Jump Clients, Jump Groups and Roles, Native Two-Factor Authentication, Chrome OS Support, Enable Desktop Background, Improved InSight Performance, Automatic Jump Client List Refresh, Domain and Workgroup Search for Jump Clients, Password Reset by Email, Rep Console Interface Enhancements, Representative Profile Photos, Smart Card Enhancements, VNC Jump Shortcuts, and Web Rep Console File Transfer.

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