Bomgar Remote Support

User Guides and Tutorials

Bomgar Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device.

Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.

  • Getting Started with Remote Support
    Getting Started

    Get up and running with admin, rep, and customer client guides

  • Remote Support How-To Guides
    How-To

    Equip your teams, secure your software, and set up integrations

  • Remote Support Videos
    Videos

    View feature overviews and video tutorials

  • Remote Support Updates and Feature Lists
    Updates and Features

    View feature charts and learn how to upgrade your software

  • Remote Support Frequently Asked Questions
    FAQ

    Find answers to frequently asked questions

  • Translated Remote Support Documents
    Languages

    Read technical documentation in other languages

  • Remote Support Archives
    Archives

    View archived documentation for Bomgar Remote Support

  • About Remote Support
    About

    What Bomgar Remote Support is and why you might need it

Bomgar Remote Support logo

 

Bomgar Remote Support 16.2 includes Enhanced Jump Client Maintenance, Improved API Authentication, Improved Upgrade Messages, Syslog over TLS, Bomgar Web Rep Console, Connection Resilience Enhancements, Enhanced Authentication Choices for iOS Rep Console, Enhanced Presentation Attendee Client, InSight Enhancements, Streamlined UAC Handling, and Updated Android Rep Console and Customer Client Apps.


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