Bomgar Remote Support
User Guides and Tutorials
Bomgar Remote Support Software enables support organizations to access and support nearly any remote computer or mobile device.
Troubleshoot PCs and servers, provide remote assistance, train remote employees, or perform system maintenance . . . all with the highest levels of security.
Get up and running with admin, rep, and customer client guides
Equip your teams, secure your software, and set up integrations
View feature overviews and video tutorials
Updates and Features
View feature charts and learn how to upgrade your software
Find answers to frequently asked questions
Read technical documentation in other languages
View archived documentation for Bomgar Remote Support
What Bomgar Remote Support is and why you might need it
Bomgar Remote Support 17.1 includes Automated Text Translation, Custom Watermark, High Availability ECM, Idle Representative Timeout Notice Enhancements, Automatic Maintenance Options for Jump Clients, Low Profile Settings for Jump Clients, Silent Install Process Improvements for Jump Clients, Jump Groups and Roles, Native Two-Factor Authentication, Chrome OS Support, Enable Desktop Background, Improved InSight Performance, Automatic Jump Client List Refresh, Domain and Workgroup Search for Jump Clients, Password Reset by Email, Rep Console Interface Enhancements, Representative Profile Photos, Smart Card Enhancements, VNC Jump Shortcuts, and Web Rep Console File Transfer.