Manage, empower, and audit third-party vendors and IT support services companies with privileged access to your corporate network.
Vendor Access Management for Security & Compliance
Enforcing security policies and access controls for employees, external IT service providers, and vendors can be challenging. When individuals have privileged access to systems on your network, you need to ensure those accounts are managed in a secure, auditable way.
With Bomgar, you can give third-party IT vendors secure remote access to all of the systems and devices on your network. Bomgar addresses many crucial IT security requirements of industry regulations, such as PCI DSS and HIPAA. Granular permissions, SSL encryption, and detailed audit reports guard every support session.
Create policy templates to manage permissions
Define which systems may be accessed and when
Enable internal and external IT to support your sytems
Track and report on privileged accounts
63% of Breaches Linked to a Third-Party Component of IT Administration
According to the Trustwave 2013 Global Security Report, "63% of the 450 data breaches studied were linked to a third-party component of IT system administration." This is because most current products for third-party remote access don’t offer granular security settings or provide a comprehensive audit trail. Bomgar helps you lock down third party vendor access, improving your network security and compliance.
Use Bomgar for IT Vendor Access Management
Bomgar lets you empower your IT service providers and vendors without compromising security. Here are just some of the ways.
Embassy – a Passport to your Network
Bomgar’s Embassy feature is a way to provide secure, auditable, cross-platform remote access to third parties who need regular access your systems. Create an Embassy for every vendor or IT support services company, and granularly control what each can access.
Call in the Experts with Rep Invite
Engaging a developer or bringing an outside expert in to assist with a support session usually means disconnecting from the customer and calling back later. It also usually means using the vendor's support tool. With Rep Invite, your internal team can collaborate with any expert to resolve incidents, even if the experts have never used Bomgar.
Capture Every Activity with Session Recording
Bomgar's session recording captures videos of every action performed within a remote support session, including who is controlling the mouse and keyboard at any given time during the support session.
Guard Network Security with Monitoring & Reporting
Bomgar enables you to monitor and report on all remote support sessions in real time, including those by external vendors. Administrators can transfer sessions and join sessions as needed.
5 Best Practices for Managing Remote IT Vendors on Corporate Networks
Today’s news is filled with data breach stories that stem from security gaps introduced by third-party IT vendors. This isn’t surprising.
The 2013 Trustwave Global Security Report found, “63% of the 450 data breaches studied were linked to a third-party component of IT system administration.” That means a third party IT vendor introduced security deficiencies that were easily exploited by hackers.
Download this brief pdf outlining five IT vendor management best practices and policies you can implement to secure your interactions with IT vendors.