Support remote systems without sacrificing security.
Don’t Trade Security for IT Support Efficiency
As consumer technology finds its way into the workplace, and the brick and mortar walls of “the office” begin to dissolve, Government IT organizations are challenged to support a dispersed workforce using a wider range of platforms and devices. Although they’re being asked to “do more,” these IT organizations are often left “with less,” stretching their notoriously tight budgets.
On top of that, hackers and cyber-terrorists are ramping up their efforts to steal government data and shut down essential networks. Unfortunately, many government IT organizations are still using unsecure remote access tools, the number one attack pathway used by hackers to gain access to sensitive systems and data. In fact, The 2012 Data Breach Investigations Report by the Verizon Business RISK Team states, “Remote access services (e.g. VNC, RDP) continue their rise in prevalence, accounting for 88% of all breaches leveraging hacking techniques—more than any other vector.”
Securely Access and Fix Any System, Anywhere with Bomgar
Bomgar’s unique, appliance-based remote support solution allows you to remotely access and fix nearly any system or device, anywhere, while keeping sensitive data and system access behind your own secure firewall.
With Bomgar you can support laptops, servers, smartphones and tablets, on or off your network, no matter where they’re located. With the ability to see and control the screen or view system information, your support reps will resolve issues more quickly, improving productivity and end-user satisfaction.
Bomgar is the only remote support vendor to offer a solution that is FIPS (Federal Information Processing Standards Publications) 140-2 Level 2 validated. And Bomgar offers smart card support, allowing support technicians to use smart cards and common access cards (CAC) for multi-factor authentication.
Bomgar also offers a secure way for third-party vendors to access your network and systems, allowing you to control what they can access and track every move they make.