Technology is everywhere in education. Schools are making massive investments to enable students with their own laptops, netbooks, or tablets, support global campuses, and provide more eLearning options. These systems and devices run different operating systems, may be used off network, and are set up across different locations.
Bomgar works across any operating system including Windows, Mac, and Linux and supports Android, iOS, and Chromebook devices - all for no extra cost. IT service desks can remotely access and fix nearly any computing device, whether on campus or on the other side of the world, for faster problem resolution. Bomgar also works through your firewall without VPN tunneling, allowing technicians to remotely support devices while keeping perimeter security intact. All session traffic is encrypted and logged for a detailed audit trail.