When it comes to remote support tools, less truly is more.

Many IT service desk groups use a number of remote access tools to support their users. An audit of the remote support tools in your organization will likely reveal that different remote access products are being used for different support scenarios.

In the absence of a strategic long-term view, a multi-product patchwork of various tools is not only difficult to sustain but also creates challenges related to inefficiency, expenses, and security.

Consolidate Remote Support With Bomgar

Bomgar enables you to quickly access and fix nearly any remote device, running any platform, located anywhere in the world through one solution. Bomgar offers the security, integration, and management capabilities your IT and customer support organizations need to increase productivity, improve performance, and deliver a superior customer experience.

"Unifying our teams with a single remote support solution was an important part of our continual service improvement initiative."

The University of Miami