With the continued rise of bring your own device (BYOD) initiatives, and mobile employees using varied devices such as tablets and smartphones, a new, highly complex set of support and security challenges has arisen for IT. In this webinar Ovum Research will outline the findings from a recent survey of 300 IT decision-makers across the UK, France and Germany, on the challenges they face in supporting employees who are becoming increasingly more mobile. Ovum and Bomgar will also share best practices for supporting remote and mobile end-users in a more efficient, secure way.