Remote support software touches nearly every system in your organization. Choosing the right product can be daunting. There's no shortage of remote support software on the market today. What criteria do you use to make your choice?
Over the past decade, we've been asking our customers what made them choose Bomgar. Through win/loss calls, surveys, PIVA (Post-Implementation Value Assessment) engagements, on-site visits and face-to-face conversations, we've learned a lot about what problems and challenges they wanted to solve with Bomgar.
We now have over 13,000 customers across a wide variety of industries and countries. But their reasons for choosing us are remarkably similar. Maybe their top reasons will resonate with you.