Looking for a LogMeIn Rescue alternative? This competitive document outlines some key differences between Bomgar and LogMeIn Rescue that are relevant to enterprise support organizations.
Is LogMeIn Rescue Designed for Enterprise Support Organizations?
Enterprise support organizations have rigorous security and integration requirements. Unfortunately, most competitor comparisons between Bomgar and LogMeIn Rescue are written from the perspective of the individual support professional.
In this analysis, we asks, "Which remote support solution meets the requirements of enterprise support organizations?" We compare LogMeIn Rescue to Bomgar by evaluating:
Platform support - We consider how LogMeIn Rescue handles multiple operating systems for both the client and the support rep
Security - We look at everything from the SaaS architecture used by LogMeIn Rescue to permissions and audit trail
Integration - We ask how well LogMeIn Rescue integrates with the ITSM and CRM solutions commonly used in the enterprise
Cost - We help you see beyond the initial purchase to evaluate licensing and total cost of ownership
Speed of development - We ask whether LogMeIn Rescue is geared to meet the development requirements of the enterprise