Stribling Equipment, LLC, is the leading provider of construction and forestry-related products and services in Mississippi, Arkansas and West Tennessee. A family-owned business, Stribling offers a full line of industry leading products, the services of highly trained professionals, outstanding parts availability and unmatched service capability.

In addition to selling equipment from trusted brands—including John Deere, Sakai, Hitachi, Gomaco and Leica—Stribling offers in-house and field maintenance to protect the equipment investments of its customers and help them maximize productivity while minimizing daily operating costs.

Stribling's tech support team was having difficulty establishing connections with devices used by employees at its 20 stores, as well as its sales team and technicians in the field. As a result, they began looking for a more robust remote support solution.