Support and IT organizations using ServiceNow and ServiceNow Express can integrate Bomgar to improve service levels, centralize support processes and strengthen compliance. The integration increases the effectiveness of your technicians with secure, multi-platform remote support and chat capabilities, increasing first call resolution rates, shortening call handling times and eliminating site visits. Bomgar’s solution is multi-platform, allowing support technicians to remotely support desktops, laptops, servers, point-of-sale (POS) systems, kiosks and mobile devices across operating systems.