Secure credentials with Privileged Identity and manage sessions with Privileged Access
Empower and protect your service desk with the most secure Remote Support software
Download a free copy of the 2018 Privileged Access Threat Report and find out about the latest major security threats facing companies and how to truly defend your business from inside and out.
Bomgar connects and protects people and technology securely with leading secure access solutions that strengthen security while increasing productivity.
Go to https://trial.bomgar.com/login and enter your username and password. On the My Account tab, select the button that says
LAUNCH BOMGAR WEB REP CONSOLE
When you first log in, you’ll see your support queue. Click the “Start New Session” button.
Communicate the session key to the remote customer.
When the customer appears in your queue, click “Accept” to start begin supporting the remote computer.
Press the play button to begin screen sharing.
In a few seconds, you'll see the screen of the remote desktop.
Some Bomgar features will not be available in a limited user context. Select the prompt to elevate privileges.