Download the Rep Console from Google Play

The Bomgar Representative Console for Android is available for free download from Google Play. From your Android device, search Google Play for "Bomgar Representative Console" and then install the app.

Enter trial.bomgar.com in the Field Marked Site Name

Because the mobile rep console must be downloaded from the Google Play App Store, rather than directly from a Bomgar Appliance, the Site Name field will be blank. 

The Site Name is the hostname of your Bomgar site. For trial users, this is:

trial.bomgar.com

Note: If you were already a customer, you would enter the hostname of your Bomgar site: support.example.com, or something similar. 

Authenticate with Your Email and the Password Provided

After you enter trial.bomgar.com, the fields for your user name and password will appear. Enter your email and the password you received from Bomgar to log in. 

Congrats! You're Logged into Bomgar

Once you've logged in, you'll see an empty support queue just waiting there for you to start a support session.

Now check out Ways to Start Remote Support from Your Android Device.