Because the presentation attendee client must be downloaded from the Apple App Store, rather than directly from a Bomgar Appliance, the Site Address field will be blank.
The Site Address is the hostname of your Bomgar site. For trial users, this is:
The session key will be provided by the person giving the presentation.
Note: If you were already a customer, you would enter the hostname of your Bomgar site: support.example.com, or something similar.
Interacting with Presenters and Attendees During a Presentation
View the Remote Screen or Applications
When you join a presentation, you'll see a blank screen until the presenter begins screen sharing. Once the presentation begins, you'll either see the presenter's whole screen or just the applications that have been marked to show in the presentation.
Use the toolbar at the bottom to interact with the presentation.
View the Conference Details
Your presenter can add phone conference details for the presentation. Tap the phone icon in the toolbar to see the dial-in information.
Chat with the Presenter and Other Attendees
During a presentation, you can chat with the presenter and other attendees. Tap the chat icon to open the chat interface.
Change the Screen Orientation
Rotating your device changes the screen orientation. You can unpin the toolbar if you find it's obstructing your view of the presentation.
Leave the Presentation
To leave the presentation, simply tap the exit icon in the toolbar.