Bomgar Remote Support Pricing

Connect

Essential tools for IT professionals. We handle the infrastructure.

$49/mo per named license
billed annually

*Does not include cost of the appliance.

Compare Your Remote Support Options
Connect Cloud Term Appliance Owned Appliance
Deployment Software-as-a-Service Bomgar Cloud Appliance
  • Physical Appliance or Virtual Appliance (vSphere or Hyper-V)
  • Hosted in your data center
  • Physical Appliance or Virtual Appliance (vSphere or Hyper-V)
  • Hosted in your data center
Licenses
  • Up to 20 licenses
  • Unlimited session channels per user
  • Unlimited accounts
  • Accounts can share licenses
  • Up to 1000 logged in at once
  • Unlimited session channels per user
  • Unlimited accounts
  • Accounts can share licenses
  • Capacity defined by appliance type
  • Unlimited session channels per user
  • Unlimited accounts
  • Accounts can share licenses
  • Capacity defined by appliance type
  • Unlimited session channels per user
Unattended Support
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
Platforms
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
Technician Features

Core technician features:

  • Limited chat support
  • File transfer
  • Reboot
  • Annotations
  • Presentations

Core features plus:

  • Customer support
  • Internal IT support
  • Collaboration capabilities

Core features plus:

  • Customer support
  • Internal IT support
  • Collaboration capabilities

Core features plus:

  • Customer support
  • Internal IT support
  • Collaboration capabilities
Administrator Features
  • Create user accounts
  • Add session recordings
All administrative features All administrative features All administrative features
Integrations No integrations

Add integrations:

  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations

Add integrations:

  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations

Add integrations:

  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations
Password Management No password management Add Bomgar Vault Add Bomgar Vault Add Bomgar Vault
Two-Factor Authentication No two-factor authentication Add Bomgar Verify Add Bomgar Verify Add Bomgar Verify