*Does not include cost of the appliance.

Compare Your Remote Support Options

CLOUD TERM APPLIANCE OWNED APPLIANCE
DEPLOYMENT Bomgar Cloud Appliance
  • Physical Appliance or Virtual Appliance (vSphere or Hyper-V)
  • Hosted in your data center
  • Physical Appliance or Virtual Appliance (vSphere or Hyper-V)
  • Hosted in your data center
UNATTENDED SUPPORT
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
  • Manage unattended devices, plus:
  • Unlimited remote access on LAN via RDP
  • Unlimited access on external networks via RDP/Jump Technology
  • Unlimited access on isolated networks via Jump Zone Proxy
PLATFORMS
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
  • Windows, Mac, & Linux
  • Android and iOS Support
  • InSight Mobile Video Camera
  • Virtual Desktop Infrastructure
  • SSH/Telnet-enabled network devices
  • Serial-over-LAN & KVM via vPro
TECHNICIAN FEATURES
  • Core features plus:
  • Customer support
  • Internal IT support
  • Collaboration capabilities
  • Core features plus:
  • Customer support
  • Internal IT support
  • Collaboration capabilities
  • Core features plus:
  • Customer support
  • Internal IT support
  • Collaboration capabilities
ADMINISTRATOR FEATURES All administrative features All administrative features All administrative features
INTEGRATIONS
  • Add integrations:
  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations
  • Add integrations:
  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations
  • Add integrations:
  • ITSM
  • Systems Management
  • CRM
  • Identity Management solutions
  • Custom Integrations
PASSWORD MANAGEMENT Add Bomgar Vault Add Bomgar Vault Add Bomgar Vault
TWO-FACTOR AUTHENTICATION Add Bomgar Verify Add Bomgar Verify Add Bomgar Verify