Seamless Credential Injection™ for Remote Support

Inject passwords from Vault to authenticate on remote computers

When Bomgar Remote Support is integrated with Bomgar Vault or the password vaulting solution your organization is using, users can directly inject credentials into end servers and systems with just one click.

Since the technician never sees the plain text credentials, they can’t compromise them, greatly increasing security. Improve productivity by allowing administrator accounts to access systems with just the click of a button - no more wasted time finding or tracking down credentials.

Improve Remote Access Productivity without Exposing Credentials

The Credential Injection feature enables users to authenticate or elevate privileges to remote desktops and systems through the Bomgar console.

Credential Injection gives users the system access they need without revealing plain text credentials and passwords, which are commonly phished.

Users simply select from a list of credentials that have privileges on the systems they’re approved to access.

The Credential Injection feature enables your support organization to

  • Eliminate the need to store and track shared credentials manually
  • Improve productivity and time to resolution by streamlining access to shared passwords - no more sticky notes!
  • Mask plain text credentials and passwords from technicians so they can’t be phished or stolen
  • Eliminate a very common and profitable attack pathway for hackers

Credential Injection Works With Many Types of Accounts

  • Windows Domain Accounts
  • Local Windows Account
  • Website Accounts*
  • Microsoft SQL
  • Oracle
  • Linux
  • SSH Keys*
  • Cisco
  • MySQL
  • Telnet
  • Mac*
  • IaaS account (Privileged Access Only)

*These accounts credentials cannot be rotated programmatically, only stored.

How to Turn-On the Credential Injection Feature

With one simple click of the Key Icon in the Bomgar Remote Support or Privileged Access console, the Credential Injection feature can be activated to pull credentials from your password vault directly to the systems and machines being accessed. Activate the key by integrating with Bomgar Vault or your own vaulting solution.

Integrate with Bomgar Vault

Bomgar Vault significantly improves password security for privileged users. Vault includes credential management, secure password storage, password randomization and rotation, and credential discovery. Improve security and compliance, while promoting productivity, with Bomgar’s enterprise-grade password vault.

Integrate with other Password Vault Solutions

If you've already invested in a solution for password management, Bomgar Secure Access solutions let you integrate Credential Injection into your existing environment and increase return on your investments.

Lieberman Software

Bomgar integrates with Lieberman Software's Enterprise Random Password Manager to better control, monitor, and manage access to critical systems by privileged users. Bomgar's integration with Lieberman allows organizations to further improve security and compliance by integrating controlled access to sensitive and critical endpoints with secure access to privileged accounts.

Thycotic Secret Server

Use Thycotic Secret Server password management solution for Windows endpoints. Privileged users can connect to endpoints with Bomgar, then select credentials for the remote desktop or server. One click of a button authenticates to the Windows machine without exposing credentials to privileged users.

Bomgar API

You can also use Bomgar's API and Integration Client to create custom integrations with other or home-grown solutions. Implement the integrations yourself or contact our Professional Services team to help you build them.