While remote support brings immediate financial benefits, no single deployment model fits the purchasing demands of every company. Bomgar offers options for how you want to buy.
Some customers want to target a low total cost of ownership. For these customers, Bomgar appliances and license can be purchased as capital expenditures. When purchased this way, Bomgar may cost more up front, but the total cost of ownership over 2-5 years is far lower than software-as-a-service options.
Other customers are moving to the cloud. They want to reduce infrastructure and manage based on operating expenses. Bomgar Cloud helps them meet these goals, but with a cloud-based appliance that offers more security and environmental segmentation than software-as-a-service
Examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying the Bomgar remote support solution.
90% of support routed to online chat
30% improvement in staff productivity
15% increase in customer satisfaction
50% reduction in average cost/incident