The University for the Creative Arts (UCA) with five campuses spread throughout the southeastern region of England has recently selected Bomgar's remote support solution to offer remote tech support to a geographically diverse user base.

This new deployment is helping UCA IT support technicians to support approximately 800 full-time and 1000 part-time staff members and even the geographically-dispersed users using a wide variety of IT systems.

Previously, the support staff at UCA encountered problem to support multiple devices such as desktops, laptops, servers, iPads, iPhones and Blackberries - all running on different platforms including Windows, OSX, iOS and Linux.

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