Those impatient Millennial workers are so demanding of IT!

Growing up in an "instantaneous world" of mobile phones, social networks and constant online access has shaped the expectations of workers born in the 1980s and '90s—the so-called Millennial generation—in a way that creates new challenges for enterprise IT leaders, according to new research.

The study by GigaOM Pro and Bomgar, a vendor of remote support appliances, shows that Millennials want fast answers, multiple avenues of communication and just might try to solve technology problems themselves. Read more