Remote Desktop Control Provider Selected as Red Herring Finalist

— After diligently surveying the entrepreneurial scene and closely evaluating 800 companies based in North America, Red Herring has identified Bomgar Corporation as one of the top two hundred to play a leading role in innovation and technology, and has selected the company as a finalist for the Red Herring 100 Award. Full Story

Remote Desktop Control Enables Business Continuity in Disasters

— urricane season is just around the corner and, according to a recent survey, the trend toward increased investment in disaster planning and recovery continues. However, although 80 percent of managers and executives surveyed will spend more on business continuity this year than last, nearly 20 percent of large enterprises and 31 percent of medium-sized business still don't have a business continuity plan - largely because of lack of agreement on which solutions to use and not having enough time for implementation. Full Story

Which Remote Desktop Control Solution is Best for Your Company

— Remote desktop control is obviously the wave of the future in the technical support industry: it enables global support without the problem of support reps having to diagnose and fix problems based on the information and skills of customers with limited understanding of computers. Full Story

Remote Desktop Control Appliance Helps Small Business IT Support

— According to research published by the Service and Support Professionals Association (SSPA) Industry Committee on Maintenance and Support ROI, service, support and maintenance accounted for more than 70 percent of total corporate revenue growth for technology companies delivering hardware, software, and network solutions to large enterprises and small/medium-sized businesses over the last five years. Full Story

Remote Desktop Control Now Available to SoHo at Lower Total Cost

— Bomgar Corporation's (formerly NetworkStreaming) latest offering, the just released Bomgar B100TM is specifically for the SoHo market. The lightest, smallest and most affordable of the company's remote desktop control solutions, the B100 is designed to sit on the desk of the individual IT professional to allow fast, easy and secure access to multiple computers requiring support at any location, without prior installation of remote access software. Full Story

NetworkStreaming Closes $5M in Series B Funding; Changes Name to Bomgar Corporation

— Bomgar Corporation (formerly NetworkStreaming), the only provider of appliance-based remote support software, announced it has closed $5 million in series B funding. Investors included Southern Farm Bureau Life Insurance Company and GulfSouth Capital - both of which participated in the previous round. Full Story

Bomgar Announces SaaS Alternative Remote Support Appliance

— Bomgar Corporation (formerly NetworkStreaming), announced today availability of the Bomgar B100TM, the industry's only remote support software running on an appliance designed for the individual tech support consultant. Full Story

Remote Desktop Support Vital to Maintain Competitive Edge

— Technical support of employees and customers is becoming increasingly more complex as companies spread across the globe, laptops become more widely used, broadband enables anyone to work from virtually anywhere, and support reps are called upon to understand how the product they're supporting interfaces with other products, overall networks, and systems. Full Story

Appliance Based Remote Desktop Support Decreases Resolution Time

— Customer satisfaction has long been a major impetus for innovation in product development and service and support. However, since service, support, and maintenance revenues overtook those of sales in corporate revenue growth for technology companies, protecting this revenue source has become pivotal. Full Story

Remote Desktop Support Facilitates Support Rep Teleworker Trend

— Improving job satisfaction and retention is the primary motivation behind the growing trend of support agents working from home, according to a recent study. Full Story

Elizabeth Hulsey | Public Relations Specialist Bomgar Corporation